AI identifies fraud during a phone call by Bilin
In a bid to combat the ever-evolving threat of phone fraud, Beeline has introduced an AI-powered protection feature in its Virtual Assistant PRO. This advanced technology is designed to safeguard users, particularly the vulnerable groups like children and the elderly, from the clutches of phone scammers.
The AI model in the Virtual Assistant PRO is trained to recognise signs of deception and manipulation, including those related to social engineering techniques. It continuously monitors and analyses all incoming calls in real-time, looking for suspicious or fraudulent indicators. By learning from patterns of fraudulent calls, the AI system can recognise new scam techniques and block such calls proactively.
This AI-driven approach provides an enhanced layer of security tailored to protect users from deception and potential harm. By automatically detecting suspicious calls before they reach the user, the AI system acts as a nemesis to phone scammers.
Beeline's AI-enhanced protection is a part of its anti-fraud platform, which also warns clients about potentially dangerous calls and blocks spam calls and messages. The basic version of this platform is free and enabled by default for all Beeline subscribers. However, the enhanced protection feature is a part of the paid service package that includes the PRO version of the Virtual Assistant.
The Virtual Assistant PRO offers additional features, including call answering and conversation transcription. Beeline strongly recommends that all clients activate the PRO version of the Virtual Assistant for themselves and their loved ones.
Since its introduction, Beeline's AI-enhanced protection has proven to be highly effective. The anti-fraud platform identified and prevented 382 million fraudulent calls from January to July 2025. This new level of security created by the enhanced AI protection is a significant step forward in the fight against phone fraud.
In summary, the AI in Beeline's Virtual Assistant PRO works by:
- Monitoring incoming calls in real-time for suspicious or fraudulent indicators.
- Analyzing call behaviours and patterns known from scam activities.
- Learning and adapting to new fraud techniques to improve detection accuracy.
- Automatically blocking or alerting users about fraudulent calls, especially safeguarding vulnerable groups such as children and the elderly.
This AI-driven approach is a welcome addition to Beeline's services, providing users with a powerful tool to combat phone fraud and ensuring a safer, more secure communication experience.
