Comcast intends to eliminate positions in its largest division, which encompasses broadband and pay television services, to consolidate operations, according to an insider.
In a memo sent to employees, Comcast has announced a reorganization of its 'Connectivity & Platforms' unit, which includes its internet, mobile, and television business under the Xfinity brand. The changes, set to take effect in January 2026, aim to centralize operations at the Philadelphia headquarters and streamline management, resulting in job cuts.
The memo states that the changes are about simplifying how they work to compete more effectively. The company is hoping to stem churn in its Xfinity Internet service with new pricing plans, which include five-year price locks for new broadband customers.
Front-line teams supporting customers, such as those in customer service and retail, will not be impacted by the job cuts. However, the changes will affect the unit that operates the Sky brand across Europe.
Starting January, a layer between the corporate and regional offices will be removed, with regional leaders reporting directly to a new executive overseeing operations nationwide. The connectivity and platforms unit currently has a three-tier management structure with regional teams reporting to division heads, who then serve as the link to corporate headquarters.
Comcast is planning to centralize operations and bolster its broadband business, a move that is part of its efforts to turn around its broadband sector, which has suffered subscriber losses to wireless competitors. The exact number of positions that will be affected by the job cuts is not yet disclosed, and the company is still working on identifying which roles will be centralized to headquarters.
The latest news of potential job cuts is reported by Harshita Mary Varghese and Abhinav Parmar in Bengaluru. The information was obtained from a source familiar with the matter. The editing of the report was done by Shinjini Ganguli.
This reorganization is not a reflection of anyone's contributions but a means to streamline operations and better position Comcast for the future. The company continues to focus on delivering the best possible service to its customers.
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