Experienced a setback during a 1240-kilometer journey from Chicago to St. Louis and back in a Lucid Gravity vehicle. The car encountered an issue. The display read "Key Not Recognized," and Lucid support was unavailable due to the weekend.
In a recent Reddit post, a user detailed their 620-mile round-trip from Chicago to St. Louis in a new Lucid Gravity SUV, highlighting a journey filled with both impressive features and frustrating setbacks.
The user praised the Gravity's cruising range of 319-344 miles without charging, making long-distance travel a breeze. However, they encountered problems with the car's key system, causing a delay of 20 minutes, and experienced issues with charging at third-party chargers despite having multiple credit cards loaded into the Lucid app.
Moreover, the user had to pay for a Tesla membership to use Tesla chargers due to Lucid's charging issues. This was a significant inconvenience, especially considering the high price tag of the Gravity, which starts at around $140,000. The user expressed dissatisfaction, stating it was not acceptable for a vehicle in beta stage.
The user also experienced problems with the Dream Drive feature, including abrupt shut-offs and refusal to engage. This added to their frustration, as they were relying on the autonomous driving system for parts of their journey.
Despite these setbacks, the Lucid Gravity's commanding presence is undeniable. With a 198.2-inch length and 119.5-inch wheelbase, the Gravity conveys a stylish, albeit divisive, look that some find elegant while others liken it to a minivan.
Lucid Motors is betting on the Gravity to lead the charge into mainstream luxury. The company is currently focused on addressing supply chain challenges and ramping up production, with some configurations still delayed due to component shortages.
Regarding warranty, while standard luxury EV warranties are expected, no recent specific update could be found in the search data. It is best to consult Lucid Motors directly or their official website for precise and current warranty terms.
On a positive note, Lucid is offering a special program called the Lucid Gravity Advantage Credit, allowing lessees to benefit from a $7,500 federal EV tax credit on leases extending beyond the original federal deadline in September 2025. This customer-supportive sales approach ensures financial incentives remain available to qualifying lessees.
In conclusion, the Lucid Gravity SUV offers promising features but faces challenges in terms of customer support and reliability. As the company continues to address these issues, it remains to be seen whether the Gravity will truly become a game-changer in the luxury EV market.
For more detailed guidance on ordering, delivery, charging, maintenance, and software updates, visit the Lucid Knowledge Center online at lucidmotors.com/knowledge. Customer support can be reached via phone at +1 (888) 995-8243 or via email at [email protected], with service available weekdays from 5 am-9 pm PT and on Saturdays from 6 am-5 pm PT.
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