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Fold 7 units of Galaxy Z displays exhibit irregularities in their new hinge mechanisms at retail outlets

Reddit users allege that the device isn't fully expanding.

Samsung's Galaxy Z Fold 7 display models on store shelves exhibit irregularities with the latest...
Samsung's Galaxy Z Fold 7 display models on store shelves exhibit irregularities with the latest hinge design

Fold 7 units of Galaxy Z displays exhibit irregularities in their new hinge mechanisms at retail outlets

In recent reports, some users and customers have noticed an issue with the Galaxy Z Fold 7 store display units not unfolding completely flat. The phones are said to leave a slight fold or gap even when fully opened. However, it appears that this issue is mostly related to demo units that have been folded and left closed for extended periods, causing an adhesive used on the main display to temporarily resist full unfolding.

According to information from supply chain sources and tips shared on Weibo, the Fold 7 screen has an adhesive coating that takes time to stretch and recover after being folded for a long time. This means the demo units in stores that remain folded for extended durations may not unfold completely flat immediately. The adhesive eventually adapts with use, and the device should unfold flat after some regular usage. Applying slight pressure can also help fully open the display, but it’s not recommended to force it aggressively.

Reports from various sources, including Reddit and tech news outlets, suggest that this is not a hardware defect or hinge problem but a temporary condition related to the adhesive layer. Some users have also seen units in stores that do open flat properly, indicating it might be an inconsistency depending on how long individual demo units have been folded.

The new Galaxy Z Fold 7, Samsung's thinnest model yet, boasts several design improvements that contribute to durability. The multi-rail structure in the device evenly disperses stress across the foldable screen, reducing the risk of damage. Additionally, the Armor FlexHinge incorporates an enhanced water droplet design and benefits from the use of Advanced Armor Aluminum, boosting overall strength.

In summary, the partial folding observed in some Fold 7 store units is due to the adhesive on the screen that needs to stretch after long folding periods. This does not indicate a defective hinge or hardware fault. Normal use over time resolves the unfolding issue. A slight forceful unfold can help but is not recommended for a new device.

Our website has reached out to Samsung for more information about the potential issue with the store display units of the Galaxy Z Fold 7. We will update this article as soon as we receive more information.

[1] Supply chain sources: [Link to source] [2] Reddit reports: [Link to source] [3] Weibo tips: [Link to source] [4] Tech news outlets: [Link to source]

The adhesive coating on the Fold 7 screen requires some time to stretch and recover after being folded for a long time, which might cause demo units in stores to not unfold completely flat initially. However, with regular use, the adhesive will adapt and the device should unfold flat.

Despite the partial folding of some Fold 7 store units, the issue is believed to be temporary and related to the adhesive layer, not a hardware defect or hinge problem. Repeated folding and unfolding should resolve the unfolding issue.

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