Inadequate battery life reported in Google's latest Pixel 7 and Pixel 7 Pro devices, according to disgruntled users.
In a recent development, tech giant Google is addressing the issue of swelling batteries in its latest smartphones, the Pixel 7 and 7 Pro. A post on the Google Support Forum, which has gathered over 140 votes from users seemingly experiencing the same issue, shows images of swollen batteries from these devices.
The first reported case of the Pixel 7 Pro issue was in early May this year, and since then, other users have come forward with similar experiences. Some affected devices are no longer turning on despite having a full battery, while others have reported a rapid decrease in battery life.
The symptoms of the swollen batteries in the Pixel 7 and 7 Pro are not unique to these devices. In fact, the Pixel 6a also experienced battery issues, for which a software update was published in July to reduce battery capacity due to potential overheating problems. Google confirmed battery issues with both the Pixel 6a and Pixel 7a.
Affected users have taken their devices to reputable repair shops for fixes. However, the swollen batteries in the Pixel 7 Pro are causing the device's screen to detach from the case, which may also require replacement.
In response to these issues, Google has started a free battery replacement program for Pixel 7a devices in April due to battery problems. For Pixel 7 Pro users, Google has offered a free repair and a promise of a refurbished device if the repair is unsuccessful. The company has also acknowledged that some Pixel 7a devices' batteries could swell and offered a goodwill gesture of up to 400 euros depending on warranty status and region.
Users experiencing battery issues with their Pixel devices are advised to study the support guidelines and contact customer service. It's crucial for them to be aware of the available support and replacement programs offered by Google.
It's important to note that this is not the first time batches of Google's Pixel devices have had battery problems. However, Google continues to address these issues and provide solutions for affected users.
In conclusion, while the Pixel 7 and 7 Pro, as well as other Pixel models, are experiencing battery issues, Google is taking steps to address and resolve these problems. Users who find that their Pixel devices have a swollen battery are encouraged to seek help from Google's support channels.
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