Internet giant AOL to discontinue its dial-up internet service after over three decades of operation.
In the late 1980s, America Online (AOL) was born from earlier online services such as PlayNET and Quantum Link. Over the next three decades, AOL became a household name, particularly known for its dial-up Internet service that connected millions of Americans to the internet before broadband became widespread.
AOL's growth was unprecedented. By 1995, the company had about 3 million active users, and by 2000, it served over 20 million customers, dominating the ISP market in the U.S. AOL also pioneered popular early internet features such as AOL Instant Messenger (AIM) and chat rooms, which were significant in the rise of online social communication.
However, the company's fortunes began to wane after it merged with Time Warner in 2001. The rise of broadband internet reduced dependence on dial-up, and other market shifts led to a rapid decline for AOL. In 2009, the company spun off from Time Warner and repositioned itself as a digital media and advertising company.
In 2015, Verizon acquired AOL, and later merged it with Yahoo. In 2021, Verizon sold both AOL and Yahoo to Apollo Global Management, a private equity firm. Today, AOL functions as a web portal and digital media brand under Yahoo's marketing.
The most notable recent closure linked to AOL's original services is the discontinuation of AIM in 2017. AOL's dial-up service, which has been operating while broadband and wireless internet became the predominant way people access the internet, is set to be discontinued on September 30, 2023. Despite this, about 160,000 people still connect to the internet through AOL's dial-up service, according to the 2023 US Census.
AOL was a mainstay in 1990s pop culture, particularly for its contribution to internet access. The company was known for providing distinctive tones, beeps, and screeches during internet use. AOL played a significant role in bringing millions of Americans online for the first time in the 1990s and early 2000s.
As AOL prepares to say goodbye to its dial-up service, it's worth reflecting on the company's remarkable history and its role in shaping the digital world as we know it today. AOL has undergone significant changes and transformations over the years, but its impact on the internet will be felt for generations to come.
[1] Sources: Various news articles and reports on AOL's history and evolution.
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