Zoho Introduces a Tool for Extracting Knowledge from Unorganized Business Information
Zoho, a leading technology company, has recently launched a new solution called Zia Hubs within its cloud storage service, Zoho WorkDrive. This AI-powered content intelligence platform is designed to harness and extract valuable insights from unstructured business data, which comprises about 80% of enterprise information according to IDC.
### Key Features of Zia Hubs
One of the standout features of Zia Hubs is the ability for users to create dedicated hubs in Zoho WorkDrive, grouping project- or task-specific content together. This allows Zoho's AI engine, Zia, to understand and act on focused data more effectively.
Zia Hubs supports analysis across various content types, including text documents, PDFs, emails, social media posts, audio, video files, and transcripts. It can interpret, analyze, and perform intelligent actions on the stored content, generating transcripts for multimedia and identifying key moments linked to specific topics for easier navigation and reference.
Zia Hubs also integrates deeply into the Zoho ecosystem, bridging structured and unstructured data to provide a comprehensive, central repository that enables automation and context-aware responses across Zoho’s suite of 55 apps. Users can specify what content Zia can access, maintaining privacy and control within collaborative environments.
### Potential Use Cases
Zia Hubs offers numerous potential use cases for businesses. It can help organizations unlock hidden insights from unstructured data, such as emails, social media, and multimedia, which traditional tools often overlook. By organizing files in project or task-specific hubs, teams can collaborate more effectively with AI-driven content analysis and automatic information extraction.
The platform can also trigger auto-generated, contextually relevant responses and actions based on combined structured and unstructured data from across Zoho’s apps, streamlining workflows and increasing efficiency. In the media industry, automatic transcription and tagging of audio/video files make managing large multimedia libraries more efficient and searchable.
Zia Hubs also enables accurate unified search across diverse and complex data formats, improving data discoverability and decision-making. For instance, a lawyer can have Zia provide summaries with citations from a case’s relevant files without manually scanning lengthy files.
### Future Updates and Expansion
Future updates to Zia Hubs will enable it to identify structured information within unstructured files. This will further establish Zia Hubs as the central content intelligence layer that activates AI-native workflows across the full Zoho ecosystem. With its ability to understand and act on various formats like PDFs, documents, videos, and audio files, Zia Hubs is set to revolutionize the way businesses manage and derive insights from their unstructured data.
[1] IDC, "The 2021 IDC FutureScape: Worldwide Intelligent Process Automation 2021 Predictions," Doc #US46856321, December 2020. [2] Zoho, "Zia Hubs: Unlocking the Power of Unstructured Data," [Web Blog Post], https://www.zoho.com/blog/ziahubs-unstructured-data.html [3] Zoho, "Zia Hubs: AI-Powered Content Intelligence within Zoho WorkDrive," [Product Page], https://www.zoho.com/workdrive/ziahubs.html [4] Zoho, "Zia Hubs: The Future of AI-Powered Content Management," [Webinar], https://www.zoho.com/webinars/ziahubs-the-future-of-ai-powered-content-management.html
- Zoho's new AI-powered content intelligence platform, Zia Hubs, is designed to excavate valuable insights from the 80% of enterprise information that remains unstructured, as per IDC.
- With Zia Hubs, users can create dedicated hubs in Zoho WorkDrive for project- or task-specific content, allowing Zoho's AI engine, Zia, to focus on targeted data analysis.
- Zia Hubs supports the analysis of various content types, including text documents, PDFs, emails, social media posts, audio, video files, and transcripts, offering intelligent actions like automatic transcription andtopic-specific tagging.
- Zia Hubs integrates deeply into the Zoho ecosystem, functioning as a central repository for automating and responding contextually across Zoho’s suite of 55 apps.
- In the future, Zia Hubs will be able to identify structured information within unstructured files, further enhancing its role as the central content intelligence layer within the Zoho ecosystem.
- By leveraging the potential of Zia Hubs, businesses can unlock hidden insights from unstructured data, drive efficient collaboration, and revolutionize the way they manage and derive insights from their data. [Sources: 1, 2, 3, 4]
